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Beyond the Balance Sheet

  • Apr 1
  • 5 min read

A 30-60-90 Day Owner's Checklist for Geopolitical Crisis Management




When the crisis hit, the owners who had a checklist acted in days. The owners who did not are still meeting about it.


This article consolidates the frameworks from all preceding articles into a single, time-bound, actionable checklist organized by three phases: stabilization (days 1 to 30), strategic assessment (days 31 to 60), and recovery positioning (days 61 to 90). It is designed to be printed, distributed to your executive team and operator, and used as a working document reviewed weekly.



Days 1 to 30: Stabilization


The crisis has just struck. Occupancy has collapsed, staff are under pressure and the ownership team is in reactive mode. The priority is to stop the financial and operational bleeding before any strategic decisions can be made.


Across three workstreams, the objective is to establish control. Financially, this means replacing pre-crisis assumptions with conflict-specific data, securing whatever contractual and insurance relief is available, and ensuring the owner has a clear and honest view of how long the asset can sustain current conditions.


FINANCIAL (Articles 1, 2, 11)

ACTION

DETAIL

RESPONSIBLE

Recalculate break-even

Conflict variables: energy, security, supply chain, aviation. Model as range. Track daily.

Asset Manager / Finance

Cash runway

Weeks at current burn. Evacuation reserves. Capital call trigger per scenario.

Owner / Asset Manager

HMA negotiations

Force majeure. Fee abatement, test suspension, FF&E deferral, marketing reduction, reporting.

Asset Manager / Legal

Revenue guardrails

Conflict-period rate ceiling. Separate institutional channels. Premium justified by tangible value.

Asset Manager / Revenue

Insurance review

War-risk exclusions, BI coverage, personnel liability. File claims. Identify gaps.

Owner / Asset Manager


Operationally, establishing control is right-sizing the hotel to what can be run safely and sustainably, whilst protecting the staff and the physical asset through a period of genuine security risk.



OPERATIONAL (Articles 3, 4)

ACTION

DETAIL

RESPONSIBLE

Consolidate

Single floor, single outlet. Expand in-building services. Skeleton crew staffing model.

Operator / GM

Staff triage

Three tiers. Budget each. Hardship allowances, family evacuation, on-site housing.

Operator HR / AM

Secure the asset

Enhanced access, perimeter, communications. Evaluate safe room feasibility.

Operator / Security

Mental health

EAP partnership. Manager training. Peer support structures.

Operator HR



On the revenue side, it means accepting that traditional demand has largely disappeared and redirecting commercial energy towards the segments that remain active, so that the asset generates whatever income is realistically available rather than waiting for conditions to normalise.


REVENUE (Articles 8, 10, 11)

ACTION

DETAIL

RESPONSIBLE

Pivot sales

From suspended Western to active: GCC corporate, institutional, non-Western, religious tourism.

Operator Sales

F&B presence

Iftar/Eid. Delivery/dark kitchen. Institutional catering. COVID-era innovations sustained.

F&B / GM

Forecast rebuild

Rolling 90-day by segment, updated weekly. Transit demand modelled separately.

Revenue / AM



Days 31 to 60: Strategic Assessment



When immediate survival has been secured, the owner now has sufficient operational data to evaluate medium-term positioning, though the outcome of the conflict remains uncertain. This phase is about making informed strategic decisions without overcommitting capital or resources.


On Capex and Positioning, the objective is to move from defensive holding to deliberate decision making. With conflict conditions now better understood, the owner can assess which investments to protect, which to accelerate and which to defer, whilst also evaluating whether the current brand and operating model remains the right fit for the market that is actually active rather than the one that existed before the crisis.


CAPEX & POSITIONING (Articles 5, 6, 7)

ACTION

DETAIL

RESPONSIBLE

CapEx readiness

Four-variable matrix. Phased modules with decision gates. Public areas first.

Asset Manager / Owner

Brand evaluation

Distribution performance vs. active markets. Franchise economics. Exploratory conversations.

Asset Manager

Safe room / shelter

Feasibility assessment. Dual-purpose design. Discreet communication plan.

Asset Manager / Security

GCC visa strategy

If unified visa accelerates, reassess drive-to catchment. Multi-destination packages.

Asset Manager / Sales

Wellness / medical

Adjacent hospital partnerships. Third-party operator model. Recovery suite specifications.

Asset Manager / Development


On recovery planning, the goal is to ensure that when conditions shift, the asset is not caught unprepared. Rather than committing to a single forecast, the owner builds three credible and fully resourced plans in parallel, so that the commercial and operational response can be activated immediately rather than designed under pressure.



Days 61 to 90: Recovery Positioning


The asset is stabilised and the strategy is in place. Attention shifts to competitive positioning ahead of the recovery, capturing returning demand and communicating confidence to investors.


At portfolio level, the objective is to convert the analytical work of the previous 60 days into clear decisions on where to invest, hold or exit, whilst identifying acquisition opportunities that the crisis may have created. On the commercial side, the goal is to ensure the asset is positioned to capture recovery demand before it fully materialises, with every product, partnership and marketing effort ready to deploy the moment conditions improve.


INSTITUTIONAL & PORTFOLIO (Articles 12, 14)

ACTION

DETAIL

RESPONSIBLE

Portfolio triage

Invest, maintain, or divest per asset. Scenario-weighted recovery projections.

CIO / Asset Manager

Competitive mapping

Identify likely exits by vulnerability factors. Model demand capture. Evaluate acquisitions.

Asset Manager / Revenue

Branded residence strategy

Rental pool activation. Longer-stay capture. Brand integration with hotel operations.

Asset Manager / Development

Destination marketing

Coordinate with DMO. Familiarization programs. Anchor event identification.

Asset Manager / Marketing

Investor communication

Performance, actions taken, scenario projections, recommendations. In person where possible.

Asset Manager / Owner


Certain disciplines must run in parallel across all three stages regardless of how the conflict evolves. The goal is to maintain the conditions under which good decisions can be made. Documentation ensures that every decision taken under pressure is recorded, protecting the owner legally and providing the evidential foundation for conversations with operators, lenders and investors.


CONTINUOUS (All Articles)

ACTION

DETAIL

RESPONSIBLE

Monitor trajectory

Track daily. Update scenario probabilities weekly. Adjust plans accordingly.

Asset Manager

Maintain three plans

Plans A, B, C current. Execute within 72 hours of scenario becoming reality.

Asset Manager / Operator

Preserve optionality

Evaluate every decision against impact on future flexibility.

Asset Manager / Owner

Communicate

Weekly to ownership. Monthly to investors. Daily to operator.

Asset Manager

Document everything

All decisions, negotiations, cost actions, insurance claims. Contemporaneous records.

Asset Manager / Legal


A final observation on the checklist itself. The volume of concurrent actions across financial, operational, revenue, and strategic dimensions is precisely why specialist asset management exists as a discipline. No single individual within the ownership structure or the operating team has the cross-functional visibility required to execute all five workstreams simultaneously while holding every party accountable. The asset manager is the integrator: the one role with visibility across all four phases, authority to challenge both owner assumptions and operator decisions, and a mandate that begins and ends with the asset’s value.


The crisis is temporary. The competitive advantage earned during it is durable.




Adnan Shamim

Managing Partner, Middle East & Africa






Juan Manuel Gea

Chief of Staff





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